Key Communication Skills You Need as a Manager
If you are a manager, you know that to be successful at your job, you need to set goals, manage staff, and ensure your team is on track to meet project and organizational timelines. And all of these duties hinge on effective communication.
Through communication, you may discover your team needs additional support in order to meet deadlines or maintain staffing levels when an employee is on leave. If this is true for you, reach out to the pros at Quality Placement Authority.
Important Communication Skills When Leading a Team
To be effective, you need to have ongoing communication with your team. Managers need to regularly work on their communication skills to maximize productivity, foster trust, and ensure that everyone is informed throughout the process of project completion.
Some of the communication skills that managers should be continually improving on include the following:
- Active listening. When managers are able to listen carefully and attentively to their employees, they will more fully understand their requests, opinions and ideas.
- Empathy and compassion. Managers must be able to put themselves in the shoes of their employees, particularly when challenges arise. Then they can help their staff cope with challenges they face, in and outside of work, by connecting them with the right resources.
- Clarity and precision. Workers are only able to complete a task when they know what is being asked of them. Be sure employees understand their instructions and expectations, and if they don’t, communicate the information in another way.
- Diplomacy and tact. Sometimes difficult situations arise in a workplace, and when they do, it is the manager’s job to handle the matter without escalating hostility.
- Open-mindedness. For an organization to stay relevant and grow, a manager must be open to new ideas and approaches. Listening to feedback, criticism and suggestions will allow employees to feel heard. Additionally, they will be invested in the success of the organization as a whole.
- Positive Reinforcement. When good work is completed by employees, managers need to recognize their work. This promotes a constructive company culture and gives the employee the information they need to thrive in their position.
There are oodles of reasons to invest in your communications skills as a manager. Good communication builds morale and motivates employees, while poor communication can lead to confusion, tension, and a lack of trust.
Temporary Staff Could Lead to Better Outcomes
As you begin to share information and your employees come to you with concerns, it may be clear there are staffing issues. Recognize that temporary staff is available to alleviate stress on teams when deadlines are tight, talk to a staffing firm about your unique situation.
What staffing needs have you learned about in your organization once you prioritized healthy team communication? Share your hiring goals with a staffing professional. Quality Placement Authority is a full-service staffing and recruiting firm with nationwide service capabilities. Let our experts help you find the best candidate for your business. Connect with Quality Placement Authority today.